• Jigsaw managed to keep the routine maintenance (fire alarm tests, gardening, cleaning etc) going despite the Covid19 restrictions
• Non-routine items included:
– Repair of 2 and replacement of 7 internal emergency/space lighting fixtures, as the old ones failed
– Replacement of a ridge tile blown off in a storm
– Treatment of rat infestation, repair of rat-damaged air vents, filling the holes they created, and placement of 6 bait traps as long term solution
– Replace door handle entrance lobby of Stairwell A
– Reattachment of loose stair-tread in Stairwell A
-Repair to damaged gutter.
• The reporting of maintenance issues to Jigsaw via the web site continued to operate successfully.
Service Charge 2021 Payment Status
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|Security||5||Main entrance doors to the flats are to remain closed at all times|
|Pets||17||No animals, birds or reptiles shall be kept on the property.|
|General||1||Property is only to be used as a private residence|
|General||14||No advertisement boards other than property for sale sign|
|General||24||Not to disturb the landscaped areas, without prior consent.|
|General||32||Owners have agreed in their lease, if so required, to be a Director of the Management Company|
|Car Park||22||Not to park a vehicle on the estate which causes an obstruction to other residents|
|Car Park||23||No vehicle repairs to be carried out on the estate|
|Car Park||28||No commercial vehicles to be parked in the car park|
|Car Park||29||No parking of vehicles which may obstruct the emergency services|
|Building||4||All floor areas in the flat, except the kitchen and bathroom are required to maintain sound proofing to comply with building regulations|
|Building||8||Owners are to keep the windows of their flat clean|
|Building||9||No clothes or other articles are to be hung outside of the flat or on any part of the property.|
|Building||10||No carpets, rugs or mats are to be shaken out over the flats window balconies.|
|Building||11||No flower box or other like object to be placed outside a flat without prior written consent, such consent not to be unreasonably withheld.|
|Building||12||No offensive or inflammable materials to be held on the premises , which may affect or invalidate any insurance policy|
|Building||13||Flat sinks, baths and lavatories should have no obstruction which may cause damage to shared pipe work.|
|Building||15||Owners are not to decorate the exterior of their flat|
|Building||16||Not to erect any pole mast, wireless or TV aerial, without prior consent.|
|Building||18||No items, including buggies and bicycles are to be left in the communal areas. As this will impact on the company's building insurance.|
|Building||20||Flat owners are to prevent any leaks through the floors of the flat, if done so, to make good any parts of the building so affected.|
|Building||27||No Smoking within the apartment block . Owners to observe statutory rules imposed on the company in relation to the common areas of the estate.|
|Building||31||Not to erect any building or construction on the estate without prior written permission.|
|Building||33||Owners to permit the company or it's agent, with prior notice, to access their flat for maintenance works|
|Building||34||Not to obstruct any communal windows or lights|
|Bins||25||Flat owners to place all rubbish in the bins located in the bin compound.|
|Bins||26||No harmful discharge to be placed down the communal pipes/drains|
|Bins||30||The bin compound is only for the use of flat owners|
|Behaviour||2||Owners or visitors not to create a nuisance to other residents.|
|Behaviour||3||No noise making instruments, no singing or anything which may cause any annoyance to residents between the hours of 11.00pm and 7.30am|
|Behaviour||6||Owners and visitors entering the building between 11.00pm and 7.30am shall do so as quietly as possible so as not to cause any disturbance to residents|
|Behaviour||7||No auctions or car boot sales to be conducted on any part of the estate.|
|Behaviour||19||The owner shall not do any act on the estate to cause annoyance or injury to other residents.|
|Behaviour||21||No vehicles to drive at excessive or dangerous speed upon the estate.|
Service Charges – summary of tenants’ rights and obligations
1. This summary, which briefly sets out your rights and obligations in relation to variable service charges, must by law accompany a demand for service charges. Unless a summary is sent to you with a demand, you may withhold the service charge. The summary does not give a full interpretation of the law and if you are in any doubt about your rights and obligations you should seek independent advice.
2. Your lease sets out your obligations to pay service charges to your landlord in addition to your rent. Service charges are amounts payable for services, repairs, maintenance, improvements, insurance or the landlord’s costs of management, to the extent that the costs have been reasonably incurred.
3. You have the right to ask the First-tier Tribunal to determine whether you are liable to pay service charges for services, repairs, maintenance, improvements, insurance or management. You may make a request before or after you have paid the service charge. If the tribunal determines that the service charge is payable, the tribunal may also determine:
• who should pay the service charge and who it should be paid to;
• the amount;
• the date it should be paid by; and
• how it should be paid.
However, you do not have these rights where-
• a matter has been agreed or admitted by you;
• a matter has already been, or is to be, referred to arbitration or has been determined by arbitration and you agreed to go to arbitration after the disagreement about the service charge or costs arose; or
• a matter has been decided by a court.
4. If your lease allows your landlord to recover costs incurred or that may be incurred in legal proceedings as service charges, you may ask the court or tribunal, before which those proceedings were brought, to rule that your landlord may not do so.
5. Where you seek a determination from the First-tier Tribunal you will have to pay an application fee and, where the matter proceeds to an oral hearing, a hearing fee, unless you qualify for fee remission or exemption.. Making such an application may incur additional costs, such as professional fees, which you may have to pay.
6. The First-tier Tribunal and the Upper Tribunal (in determining an appeal against a decision of the First-tier Tribunal) have the power to award costs in accordance with Section 29 of the Tribunals, Courts and Enforcement Act 2007.
7. If your landlord –
• proposes works on a building or any other premises that will cost you or any other tenant more than £250, or
• proposes to enter into an agreement for works or services which will last for more than 12 months and will cost you or any other tenant more than £100 in any 12 month accounting period.
• Your contribution will be limited to these amounts unless your landlord has properly consulted on the proposed works or agreement or the First-tier Tribunal has agreed that consultation is not required.
8. You have the right to apply to the First-tier Tribunal to ask it to determine whether your lease should be varied on the grounds that it does not make satisfactory provision in respect of the calculation of a service charge payable under the lease.
9. You have the right to write to your landlord to request a written summary of the costs which make up the service charges. The summary must-
• cover the last 12 month period used for making up the accounts relating to the service charge ending no later than the date of your request, where the accounts are made up for 12 month periods; or
• cover the 12 month period ending with the date of your request, where the accounts are not made up for 12 month periods.
The summary must be given to you within 1 month of your request or 6 months of the end of the period to which the summary relates whichever is the later.
10. You have the right, within 6 months of receiving a written summary of costs, to require the landlord to provide you with reasonable facilities to inspect the accounts, receipts and other documents supporting the summary and for taking copies or extracts from them.
11. You have the right to ask an accountant or surveyor to carry out an audit of the financial management of the premises containing your dwelling, to establish the obligations of your landlord and the extent to which the service charges you pay are being used efficiently. It will depend on your circumstances whether you can exercise this right alone or only with the support of others living in the premises. You are strongly advised to seek independent advice before exercising this right.
12. Your lease may give your landlord a right of re-entry or forfeiture where you have failed to pay charges which are properly due under the lease. However, to exercise this right, the landlord must meet all the legal requirements and obtain a court order. A court order will only be granted if you have admitted you are liable to pay the amount or it is finally determined by a court, tribunal or by arbitration that the amount is due. The court has a wide discretion in granting such an order and it will take into account all the circumstances of the case.